{"id":61402,"date":"2018-08-29T17:06:00","date_gmt":"2018-08-30T00:06:00","guid":{"rendered":"https:\/\/www.allclassical.org\/?page_id=61402"},"modified":"2024-03-28T19:01:17","modified_gmt":"2024-03-29T02:01:17","slug":"contact-our-technical-team","status":"publish","type":"page","link":"https:\/\/www.allclassical.org\/contact\/contact-our-technical-team\/","title":{"rendered":"Contact our Technical Team"},"content":{"rendered":"\n<p>If you are having a technical issue, please <a rel=\"noreferrer noopener\" href=\"mailto:help@allclassical.org\" data-type=\"mailto\" data-id=\"mailto:help@allclassical.org\" target=\"_blank\">email our technical team<\/a>. <\/p>\n\n\n\n<p>Please include in your email: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time and Date of the problem<\/li>\n\n\n\n<li>Location where you were listening (home, office, car, etc.)<\/li>\n\n\n\n<li>Specify if listening on the radio (include call letters), webstream, or third party provider like Sonos, Tunein, Alexa<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Alexa:<\/h2>\n\n\n\n<p>All Classical Radio now has a custom skill available for use on Alexa devices. Visit the <a href=\"https:\/\/www.amazon.com\/All-Classical-Portland\/dp\/B0CHY729LM\/\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon Alexa Skills<\/a>  store to enable or search for the <em>All Classical Radio<\/em> skill on the Alexa app. <\/p>\n\n\n\n<p>If you\u2019re not familiar with Amazon Skills or prefer not to use them, we recommend trying to use the third party TuneIn offering.<\/p>\n\n\n\n<p>The proper command is &#8220;<em>Alexa, play All Classical Radio on TuneIn<\/em>&#8220;.<br>An alternate way to make this command would be &#8220;Alexa, play the station\/program All Classical Radio on TuneIn&#8221;. (You must include the phrase &#8220;on TuneIn&#8221; at the end of your invocation.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Streaming changes (5\/17\/23): <\/h2>\n\n\n\n<p>If you were using a direct url to connect to our stream, please note that the urls have changed.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Direct URLs for online streams:<\/h3>\n\n\n\n<p>AAC<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>https:\/\/allclassical.streamguys1.com\/ac96k<\/li>\n<\/ul>\n\n\n\n<p>MP3<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>https:\/\/allclassical.streamguys1.com\/ac96kmp3<\/li>\n\n\n\n<li>https:\/\/allclassical.streamguys1.com\/ac128kmp3<\/li>\n<\/ul>\n\n\n\n<p>PLS<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/allclassical.org\/wp-content\/hosts\/ac96k.pls\">allclassical.org\/wp-content\/hosts\/ac96k.pls<\/a><\/li>\n<\/ul>\n\n\n\n<p>ASX<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/allclassical.org\/wp-content\/hosts\/ac96k.asx\">allclassical.org\/wp-content\/hosts\/ac96k.asx<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>If you use iTunes or another media player such as VLC, replace your old m3u file with this new one:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.allclassical.org\/wp-content\/hosts\/ac96k.m3u \">https:\/\/www.allclassical.org\/wp-content\/hosts\/ac96k.m3u <\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color wp-element-button\" href=\"https:\/\/www.allclassical.org\/wp-content\/hosts\/ac96k.m3u\" target=\"_blank\" rel=\"noreferrer noopener\">.m3u file (96k)<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Email <a rel=\"noreferrer noopener\" href=\"mailto:help@allclassical.org\" target=\"_blank\">help@allclassical.org<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are having a technical issue, please email our technical team. Please include in your email: Alexa: All Classical Radio now has a custom skill available for use on Alexa devices. Visit the Amazon Alexa Skills store to enable or search for the All Classical Radio skill on the Alexa app. If you\u2019re not &#8230; <\/p>\n","protected":false},"author":117,"featured_media":0,"parent":61354,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61402","page","type-page","status-publish","hentry"],"acf":[],"ACF":{"hide_header":false,"blocks":false},"publishpress_future_action":{"enabled":false,"date":"2026-05-21 03:56:31","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/pages\/61402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/users\/117"}],"replies":[{"embeddable":true,"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/comments?post=61402"}],"version-history":[{"count":8,"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/pages\/61402\/revisions"}],"predecessor-version":[{"id":96705,"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/pages\/61402\/revisions\/96705"}],"up":[{"embeddable":true,"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/pages\/61354"}],"wp:attachment":[{"href":"https:\/\/www.allclassical.org\/wp-json\/wp\/v2\/media?parent=61402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}